Residential Move-In/Move-Out Restoration
Hygiene reset for empty homes. Includes interior cabinets & drawers.
Service Description
A definitive restoration designed to reset the foundation of a property to its absolute baseline. Oh, City ensures the space is clinically prepared for its next chapter by eliminating all traces of previous residency. The Oh, City Method Interior Storage Reset: We go where standard cleaning does not. This service includes the vacuuming and wet-wiping of all interior drawers, cupboards, and shelving to ensure your storage is immediately ready for use. Zero-Trace Protocol: Our goal is to remove the "biological footprint" of the previous resident. We utilize high-concentration solutions to neutralize organic residue in bathrooms and kitchens. Service Inclusions Vertical Scrubbing: Hand-washing of baseboards, doors, door frames, and light switches. Walls receive a focused spot-cleaning for scuffs and marks. Glass & Fixtures: Detailed cleaning of reachable interior windows, tracks, and sills. Includes manual damp-wiping of blinds and dusting of ceiling fans/light fixtures. Kitchen Restoration: Degreasing of backsplashes and countertops. Includes full interior and exterior scrubbing of all cabinets and drawers. Bathrooms: Intensive scrubbing of tile grout, shower glass calcium removal, and disinfection of difficult corners. Includes interior vanity cleaning. Floors: Double-pass vacuuming and restorative mopping of all hard surfaces to remove tracking and residue. Not Included (Select in Add-Ons) Interior Oven & Fridge Detail (Highly Recommended) Wall Washing (Full Walls top to bottom) Critical Policies Empty Home Requirement: This service requires the home to be 100% empty of furniture and personal items. We do not offer trash hauling or furniture moving services. If the home is furnished, please book a Deep Clean instead. Condition: Rates assume standard condition. Biohazard, mold, or pest infestation may require price adjustments or service refusal. We will always notify you first. Pet Policy: We love pets! Homes with 2+ pets may incur a fee for heavy dander/hair. Surcharges are communicated for approval prior to service.
Cancellation Policy
1. CANCELLATION & RESCHEDULING: To respect the schedule of our dedicated service providers, Oh, City requires 48 hours' notice for any cancellations or rescheduling requests. Less than 48 hours: The 50% deposit is non-refundable. Same-Day / No-Show: The full service fee will be charged. 2. ENTRY & LOCKOUTS: Our technicians operate on a strict schedule. If we cannot access the property within 15 minutes of the scheduled start time (due to incorrect codes, missing keys, etc.), the appointment will be cancelled. In this event, the non-refundable deposit (50%) will be retained to cover travel logistics and reserved time. 3. PAYMENT & DEPOSITS: A 50% deposit is required to secure all calendar slots. The remaining balance is due upon completion. Vacuum Credit: If you selected "Use My Vacuum," the $10 credit will be applied to your final balance invoice. 4. THE "OH, CITY" PROMISE: We do not offer cash refunds, but we stand firmly behind our standards. If any area within the agreed scope was missed, notify us within 24 hours. We will return to correct that specific area at no additional charge. 5. SAFETY & BIOHAZARDS: For the health of our team, we strictly do not handle uncontained human/animal waste, pest infestations, hoarding, or active black mold. If found upon arrival, service will be terminated immediately, and the full booking fee will be retained as a hazardous lockout fee.
Contact Details
123-456-7890
info@mysite.com
Henderson, NV, USA